Privacy Notice
Updated December 2025
Who we are
Name: Beyond Legacy Ltd
Address: 128 City Road, London, EC1V 2NX
Phone Number: 07505604637
E-mail: contact@beyondlegacy.co.uk
Legacy Is. is a trading style of Beyond Legacy Ltd, an Appointed Representative of The Right Mortgage Ltd, which is authorised and regulated by the Financial Conduct Authority.
This notice explains how we collect, use and protect your personal information when you engage with us online, by phone or through one of our advisers.
The Information we collect
Depending on the services you use, we may collect:
Personal details
- Name, date of birth, contact information
- Address and residential history
Health & lifestyle information
Used to provide life insurance, critical illness, income protection, private medical insurance and other protection advice.
Financial information
Used to help assess affordability, suitability and to meet our fraud-prevention and anti-money laundering obligations.
Technical and website information
(See our Privacy & Cookie Policy)
- IP address
- Device information
- Behavioural analytics from our forms and calculators
Other information
- Employment and income details (if relevant to the product)
- Family or household information if needed for your application
- Marketing preferences
How we collect your information
We collect information directly from you:
- When you complete a form or calculator on our website
- During calls, emails or online meetings
- When speaking with an adviser
- When you request quotes or apply for insurance
We may also receive information from:
- Insurers – when obtaining quotes, underwriting decisions or policy information
- Our CRM and sourcing systems – for processing your enquiry
- Third parties – such as identity verification services, address lookups, or anti-fraud partners
- Credit reference agencies – where a soft search is required to confirm your identity (this does not affect your credit score)
Why we collect your data
We use your personal information to:
- Provide you with insurance advice and product recommendations
- Source and compare suitable products
- Verify your identity
- Communicate with you about your enquiry
- Process applications and liaise with insurers
- Meet our legal, regulatory and compliance obligations
- Improve our services and digital experiences
Lawful bases for processing
We process your information under:
- Contractual obligation – to provide you with advice and arrange your cover
- Legal obligation – anti-money laundering and FCA requirements
- Legitimate interest – ensuring efficient service delivery, fraud prevention, and business administration
- Consent – for certain types of marketing (you can withdraw consent at any time)
Who we share your information with
We may share your information with:
- Insurance companies – when sourcing and placing your cover
- Regulators – FCA, ICO or other legal bodies where required
- Our CRM and sourcing partners – used for processing, storing and managing your data
- Compliance partners – for monitoring and audit purposes
- Law enforcement agencies – where required by law
We will never sell your data to third parties.
How we store and protect your information
Your information is stored securely using encrypted systems and leading CRM platforms.
We retain your information only for as long as required by:
- FCA rules regarding record-keeping
- Anti-Money Laundering legislation
- The period during which you may raise a complaint
After this, your information is securely deleted.
Your data protection rights
Under UK data protection law, you have the following rights:
- Right of access – request a copy of your personal data
- Right to rectification – correct inaccurate or incomplete data
- Right to erasure – request deletion in certain circumstances
- Right to restrict processing
- Right to object to processing
- Right to data portability
You will not be charged for exercising these rights. We will respond within one month.
To make a request, please contact:[Insert your DPO or Contact Email]
How to complain
If you have concerns about how we use your data, please contact us first.
You can also complain to the Information Commissioner’s Office (ICO):
Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF
Telephone: 0303 123 1113 Website: www.ico.org.uk
Privacy Notice (Acre) – v1.0 – last updated 24/06/2024
